State Farm® Insurance Agent Mitch Hanan

"Mitch took his time making sure we thoroughly understood everything before moving forward with life insurance. We really appreciated the time he took with us!"

"Quiero compartir mi experiencia con state farm, refiriéndome a la agente Melany fue muy amable me ayudó a resolver todas mis dudas sobre mi seguro de auto y me ayudó a conseguir el mejor precio, Muchas gracias Melany!"

"keeps finding ways to lower my bill thank you"

"Jeannette Stroups was a very helpful agent she helped me with everything I needed done and was very efficient and kind!"

"Melanie es muy amable una gran persona para atender sus clientes resivi la mejor atención con ella muy satisfecho"

"Super helpful and friendly service. I appreciate the insurance. Thank you. Denise"

"Melany helped me and cleared up all my doubts; she is very kind and very patient, and the help was even better because she answered all my questions in Spanish."

"We were having issues with our Drive Safe and Save App not recording our trips so we stopped at the office to try and figure out what was happening! They were incredibly helpful! We were extremely happy, Melany spent about an hour and half working with our phones and on the phone with tech support and with input from Mitch and Jodie we were able to solve the issue and now working like it should, very happy! We have been insured by them for approximately 20 years and couldn't be happier! They actually drove all the way up to Vida where we live after the Holiday Farm fire just to take pictures and make sure that we were properly insured, definitely went above and beyond to make sure we were taken care of! We have been very fortunate and extremely grateful to have them as our insurance agent! If you are looking for great insurance,great people and someone who has your back and your best interest at heart I would definitely recommend Mitch Hannan, State Farm Insurance agent on Main Street in Springfield Oregon!!!"

"Sarah provided excellent service in a very timely manner. She answered all our questions and helped us get exactly what we needed in coverage."

"Very good customer service."

"Very good experience. staff very helpful and respectful, and responded to all my email correspondence promptly."

"If you are needing insurance for your car, house, or want life insurance...give Mitch or Jody a call...I have had all the kinds of insurance through them and I won't go to any other place...they are very knowledgeable and are extremely helpful with my silly questions."

"Sara and Jodi are the best Great service ."

"Sarah is the best!!! can’t get any better than Mitch hanan Statefarm. great price, helpful and efficient there the best in the business"

"Mitch has been my agent for around a decade. When I was in a traffic accident caused by a driver turning left across lanes on highway 126 while they were looking at their phone, Mitch told me that I needed to drive slower to not cause accidents. He lacks empathy towards his clients. I’m just done with this man as my agent and will continue to use State Farm for my insurance."

"Excellent insurance office! I have used Mitch and Jody for ALL of my personal and business insurance for over a decade, and I have filed numerous claims without a single issue.. Thankful for them!"

"Jeanette was very polite and courteous knew what she was talking about and she was very quick on getting things pulled up getting a quote taking care of business, kudos Jeanette"

"State Farm has always been good for us. And after my accident they helped me fill out my report; and at the claims number, agent John went above and beyond to make our car whole again with only our deductible for us to pay."

"The staff at this office are very friendly and efficient. They will go out of their way to help you get the best bang for your buck!"

"Jeanette was wonderful and helpful!"

"Mitch and family are the best. Happy to help you and discuss options- always available when you need them. Recommend very highly"

"Mitch and his staff are awesome. They always communicate well and are very professional, knowledgeable, congenial, and helpful. Recently I forgot to pay my premium and Melany was super patient in assisting me in setting up autopay. I highly recommend this agent for all insurance needs."

"Not only were you they personable, but they were very very well informed, and explained aspects of my policies that I would have never understood. But what really got me was knowing that at a moment's notice I can pick up the phone and call one of them and get answers to questions on stuff.
In this day and age being able to do that, and know the people that I'm dealing with personally makes all the difference in the world.
Thank you so very much,
Frank Hill"

"The reason that I called was not something Jeanette could do immediately. She let me know it would be about a half an hour to process it then she would get back to me by email. She got ahold of me exactly how and when she said she would. I was not left waiting for even a minute.

When I called Jeanette to let her know I got the email, she answered the phone by addressing me by name. That made me feel great inside. When we spoke on the phone this second time, I had questions about what the breakdown of my policy meant. Jeanette explained each section until I fully comprehended. She even compared sections against others to contrast them so I knew their differences. In over 15 years of having auto insurance never once did I understand what everything was on my policy. It felt to me as if she was honestly connected with me and wanted me to know the information. She had no rush to get off of the phone. Jeanette’s only goal was in helping me understand. Her clarity helped me make my choice of what to keep on my policy and what to lower the coverage on.

She has since called me back to let me know that it will cost me less than what was quoted. I had planned to go in person to figure out if the discount was applied. It was a pleasant surprise that she called to let me know that it was applied.

Jeanette has a genuine personality that comes through in each of our exchanges. She does what she says she will. It feels to me that she is comfortable speaking with customers and knows how to handle their questions.

She takes care of business is a thoughtful and caring manner that makes me feel not only taken care of but like I can call back if I need to and she would give me the exact same service again and again.

Thank you, Jeanette, for what you do and how you do it."

"I called 5 minutes before the closed for the day. Jeanette stayed after to ensure I had what I needed. Thank you so much."